A full range of medical services at your fingertips

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How to book

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Easily manage all your healthcare

See the next available clinician online 24/7. Available nationwide to everyone.

See a GP or nurse in person at any of Tend's clinics. Enrol for ongoing care and lower prices.

Use the free Tend app to keep track of your appointments, medications, results and more! 

Medical services

Use the free Tend app to keep track of your appointments, medications and results. 

Appointments

  • Book 15-min appointments
  • Book 30-min appointments
  • Book a service like a sexual health check or vaccination
  • 24/7 online care available
  • Request a medical certificate

Manage medications

  • Order repeat prescriptions
  • Check the status of repeats
  • See when your medications are running low
  • Get e-scripts

Stay on top of your healthcare

  • Check your test results
  • View detailed consultation notes 
  • Get reminders and notifications 
  • Message your care team
  • Make bill payments

See a doctor via video call!

From the Tend app

Need to see a doctor?

We also do general medicine.  Get the care you need, when you need it 💜

Online doctors available 24/7

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Enrolling with a local medical centre means cheaper fees, faster care and ongoing support.

  • Free consults for children under 14 years, plus lower fees for everyone else
  • Free 15-minute  welcome appointment with a Healthcare Assistant
  • Free access to health coaches and health improvement practitioners
  • Lower fees for CSC holders, and others, if eligible
  • Ongoing medical care with a trusted team
  • Access to more medical services

Benefits of enrolling

Our feesOur services

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Bay of Plenty

Find a Tend clinic near you

Auckland

Canterbury

Tend Kingsland, Tend Symonds Street, Tend Pakuranga and Tend Constellation Drive 

Tend Greerton, Tend Bethlehem, 
Tend South City and Tend Pāpāmoa

Tend Linwood, Tend Beckford, 
Tend Waltham, Tend Harewood, 

Tend Hagley Park and Tend Ashburton

See Tend clinics

If you live in Auckland, Bay of Plenty of Canterbury, we're welcoming new patients at all 14 Tend clinics. 

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Feeling overwhelmed?

Let's talk 🤗

Try a free 30-min video consult with a mental wellness clinician in the Tend app.

Enrol in 5 minutes via the Tend app! We take care of all the paperwork.

We're here for you

Life can feel overwhelming sometimes. Whether you're dealing with stress from work or school, navigating family challenges, going through a breakup, struggling with sleepless nights, or just feeling lonely. 

When everything piles up at once, it's completely natural to feel like it's too much. That doesn't mean there's anything wrong with you. It just means you're human and you're going through a lot right now 💜

Reaching out for a little extra support can make all the difference. We're here for you, whenever you need us.

Sign up and create your Tend account. It’s quick, easy and free!

Click the mental wellness banner and it will take you through the booking pathway. 

One of our clinicians will video-call you at your booked time. Make sure you are in a safe private space to take the call. 

Common questions

Who will I talk to? 

Immigration medical pricing 

No hidden fees 

Symonds Street Immigration Medical Fees
Service (1 hour) What's included Price
Full/General Immigration Medical
Age 0-10 years
• Medical examination
• Digital photo and online registration
• E-medical results sent to Immigration NZ
• Urine test (if required)
$109
Full/General Immigration Medical
Age 11-14 years
• Medical examination
• Urine test*
• Chest x-ray
• Digital photo and online registration
• E-medical results sent to Immigration NZ
$199
Full/General Immigration Medical
Age 15+ years
• Medical examination
• Blood and urine tests*
• Chest x-ray
• Digital photo and online registration
• E-medical results sent to Immigration NZ
$399
Chest X-ray only • Full chest X-ray for immigration medical
• E-medical results sent to Immigration NZ
$150
Limited Medical Certificate 1 • Medical examination
• Blood tests
• E-medical results sent to Immigration NZ
$229
Limited Medical Certificate 2 • Medical examination
• Blood tests
• Chest X-ray
• E-medical results sent to Immigration NZ
$229

Download the Tend app

Create an account 

Book an appointment 

Have your consultation 

Book your free session

This service is not intended for those in crisis. If you need to talk to someone urgently free call your local mental health crisis team.

A safe space to talk about...

Stress – Work pressure, money worries, family stuff? We get it. Let's chat about simple ways to ease that pressure and help you feel more like yourself again.

Relationships 
– Whether it's feeling lonely or struggling with someone close to you, relationships can be tough. Let's work together to build the connections you deserve.

Anxiety – That anxious feeling keeping you from doing things you love? You're not alone. We'll help you find calm and get back to living fully.

Burnout 
– Completely drained and running on empty? It happens to the best of us. Let's figure out how to get your spark back sustainably.

Bullying 
 Someone at work, online or in your life is making things really hard for you? You don't deserve mean behaviour or put-downs. We'll help you figure out how to handle it.

Low motivation – Feeling stuck, lost or not good enough? Sometimes we all need a gentle nudge to rediscover what makes us tick and feel good again.

*If the urine test shows abnormal results, the sample will be sent to the lab for further testing at the patient's cost.
Reduced pricing if chest x-ray not required.
 

What do I need to prepare for the appointment?

You will talk to a Health Improvement Practitioner. They are qualified mental health clinicians. 

What is a Health Improvement Practitioner?

Sessions with a HIP are 30 minutes and focused on practical strategies you can apply immediately. 

How many times can I see the clinician? 

These appointments are designed as a brief intervention. Most people find just one session helps them move forward with confidence. At the appointment, you and your practitioner can address your immediate needs and decide on any further steps.  

You just need a phone, with wi-fi connection. Make sure you take the video-call in a safe quiet space. 

A Health Improvement Practitioner (HIP) is a registered mental health professional who works within general practice to provide immediate, practical support for mental health and well-being. In New Zealand, HIPs are trained to offer brief, evidence-based interventions for a wide range of concerns, including stress, anxiety, low mood, sleep difficulties and lifestyle changes.

How long is an appointment?

Can the Health Improvement Practitioner prescribe medication?

No they can not prescribe medication.

Who is eligible for this service?

You need to be a NZ resident eligible for public health services in NZ. You do not need to be enrolled with Tend and do not need a GP referral. This service is not available to those on a working visa. 

When are the appointments available? 

Open 8am-8pm, five days a week. Simply pick a time in the app that suits your schedule. 

Is this service private, secure and confidential?

Yes, we treat your information with the utmost care and follow strict privacy laws including the Privacy Act 2020 and Health Information Privacy Code 2020. Read our privacy policy.

This service is not suitable for emergencies, complex or long-term mental health needs, or situations where medication is required. If you or someone else is in immediate danger call 111, go to your nearest emergency department or call your local mental health crisis team.

What is this service NOT suitable for? 

How we can help you

Feeling overwhelmed? Let's talk 🤗

Try a free 30-min video consult with a mental wellness clinician in the Tend app.

What age is this service suitable for? 

Anyone aged 16+ years.

We're here for you

Ready to take the first step?

Book your free session

See how it's helped others

✅ Anxiety & overthinking
Breakups & relationships
Bullying or toxic dynamics
✅ Loneliness & feeling stuck
Stress, overwhelm or burnout
Trouble sleeping

Whatever you're going through, our clinicians can help. Have a chat with someone who gets it and who'll give you real strategies to work through life's messy moments.

Private. Confidential. Free for anyone in NZ

Try a free session

No strings attached, no hidden fees

A safe, confidential and judgement free space

Book your free session

Miki gets that life can feel messy and overwhelming. She's here to help you figure out what really matters to you and give you practical ways to handle whatever's going on

Miki Piper

Sinead McCarthy

Sinead believes in the power of small, positive changes. She'll create a safe space where you feel genuinely supported and give you practical tools to navigate whatever you're facing

Christina Webb

Christina's passionate about helping you connect the dots between your thoughts, feelings and actions. She'll give you practical tools you can actually use day-to-day to feel more in control.

Health Improvement Practitoner

Health Improvement Practitioner

Health Improvement Practitioner

Waimaria Awa

Health Improvement Practitioner

Waimaria weaves mātauranga Māori into her practice, creating a space where you feel genuinely seen and supported. She's here to help you navigate your wellbeing journey in a way that honours you.

Aaron O'Connell

Clinical Psychologist & Health Improvement Practitioner

Aaron's been supporting people through life's ups and downs for over 30 years. He's all about giving you practical strategies that actually work so you can build a life with more meaning and balance.

Talk to someone who gets you

"I have never had a more productive 30min conversation than this. Smart, structured and efficient. Thank you for the help!"

"I found this meeting incredibly helpful, reinforced what I was doing and also gave me some work ons, and very solid advice."

"This was a great session especially considering it was 30 minutes. I've tried other free mental health services and this was the most helpful."

Ria Akuhata

Ria believes everyone deserves to feel supported and seen. She takes a whānau-centred, holistic approach to help you find balance and build confidence through small, meaningful steps.

Health Improvement Practitioner

Clinical Psychologist & Health Improvement Practitioner