Healthcare
anywhere.
Need a doctor? Don't worry, we're here to help. Connect with a qualified NZ doctor online and receive prompt advice and care.
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Doctors available online nationwide!
Download the Tend app to see the next available GP today.
See a doctor now!
Don’t worry, don’t wonder, don’t wait.
Frequently Asked Questions
Get the care you need, when you need it
Doctors available now online!
Join Dame Valerie Adams at Tend Pakuranga!
Your home for health.
Need a new doctor?
How does it work?
This service is offered on a first-in first-served basis. Once confirmed, you'll be placed in a virtual queue. We'll show you an estimated wait time according to the number of people ahead of you. If the estimated wait time falls after 9pm, your appointment will default to the following morning.
How much does it cost?
A flat fee of $79 is payable for children, youth, adults and community service card holders. If you’re enrolled with Tend, you will be charged as per your clinic’s enrolled patient fee.
How do I pay for my appointment?
Payment is by credit or debit card via the Tend app.
Tend uses bank-grade security and all your payment details are encrypted. You’ll be asked to enter your credit or debit card details when you join the app like most other app-based services.
Where can I access this service?
You can see the next available GP from anywhere in New Zealand. Appointments are available nationwide. All you need is a NZ phone number, NZ address, a smartphone and access to the internet.
Can I get a refund if I cancel my appointment?
Yes, a full refund is available if you cancel within 2 hours of your estimated appointment time.
How long is an appointment?
Up to 10 minutes.
Who are the online clinicians?
Tend offers a diverse range of healthcare professionals including general practitioners (GPs), urgent care doctors and nurse practitioners (NPs). These skilled clinicians are skilled in diagnosing medical conditions and delivering remote medical care. All of them are authorised to issue prescriptions. See a full list of our clinicans here.
We're open online 7 days till 9pm
Need a physical check up or procedure?
Visit one of our state of the art clinics for a face-to-face consultation or physical examination.
Prefer to talk to a doctor online?
Use our secure app to chat to your care team anywhere, anytime.
Healthcare when and where
you need it
We offer easy, flexible appointments to fit your life (including weekends and late-nights at no extra charge), free repeats, personalised reminders, and messaging with your Tend doctor or nurse. We welcome new and casual patients.
Download the app today
And put your healthcare in your hands.
Tend is a full service primary healthcare provider, offering GP services online and in-clinic. But, we’re not your typical GP practice!
We’ve re-imagined healthcare as you know it, using a mobile app to deliver healthcare without the hassle.
What we can treat online now*
Urgent prescriptions
Off-work medical certificate/sick note
Cold & flu symptoms
Headache, fever, chills, sore throat, runny nose, tender face (eyes, nose and cheeks)
Burning/stinging when passing urine
Skin irritations
Rash, bites, itching etc
Swollen, red and itchy eyes
Constipation and diarrhoea
Vomiting
Acid reflux
Stomach ache
Sprains and strains
*This service is not intended to replace your regular family doctor and is not suitable for WINZ certificates or urgent emergency situations.
The prescribing of controlled medications such as strong pain killers, sedatives and stimulants require close monitoring by your regular GP. As a result these cannot normally be prescribed for casual patients.
Let's get started
1. Download the Tend app
To see the next available GP, download the Tend app by clicking the red 'Get the app' button. It's free to download!
2. Sign up and create an account
Sign up and create a Tend account. If you want to book for a child, you'll need to add a dependant to your account.
3. You're all set to go!
Now you can book to see the next available GP on the app homepage!
Opening hours
Weekdays
7:00am - 9:00pm
Weekends & Public Holidays
9:00am - 9:00pm
More questions?
See our full list of FAQs and more about the service here.